What is the purpose of the rating system? View number of available credits for your Movie Club account. The Subscription Pass may not be used as proof of age. You may use a valid Regal gift card to pay Fees. You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. Choose a Movie. I fell that this is a poor excuse for customer service. We pride ourselves on being flexible, but there are some things we feel very strongly about: Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well. The Photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. I live in Citrus County, where there are two Regal Theatres. You can visit your local theatre to find their specific pricing policy. Am I eligible for the Subscription Program? Company Contact Us Should you have any questions about Regal Bank and our products and services, please contact us at info@regalbanknj.com or 973-716-0600. customerservice@regalbanknj.com To report a lost or stolen debit card, please contact 1-. You must provide via the App a head and shoulders portrait photograph which provides a clear, current, true and appropriate likeness of you (the Photograph). A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Customers are the ones who make it possible for Fandango to exist. Health & Safety Action In Regards to the Coronavirus. Scroll down to the theatre you plan to visit, and click on the theatre name. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. No. Children 6 and under are not allowed to attend Rated R features. My plans changed - can I refund my order? Click Apply. Select "My Tickets" to see your upcoming movies and showtimes. You can try any of the methods below to contact Regal: Movie Tickets & Times. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 I have called several times and have left a message, all to no avail. Call us via TTY toll free at 1-800-676-3777 TTY hours are from 6:00 a.m. - 11:00 p.m CT. Monday thru Friday Short Codes Regal Entertainment is not responsible for lost, stolen, or recovered personal items. The website did not show the card number in the records. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. Each Subscription has an initial, non-cancelable term of either three months or one year (depending on which plan you choose), subject to certain limited exceptions set forth in the Subscription Rules. You may have only one Subscription at any time. PG - Parental Guidance Suggested -- Some material may not be suitable for children. If a payment date falls on a weekend or bank holiday or would fall on a day of a month that doesnt exist (e.g., February 30), the Fees owed on such payment date will be charged in accordance with your banks or applicable payment networks rules (which may be a business day prior to such payment date). Cancellation by Regal under Section F.2(c) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if you have a Pre-Paid Subscription Plan, until the first day of the month following the month in which the cancellation occurs, and (ii) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. To receive a military discount you must be an active or retired military veteran. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. You can watch as many movies as you wish, as many times as you wish, but you may not use your Subscription Pass to make Personal Reservations for more than one showtime of the same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). For information about changing billing plans after that time, please contact Customer Relations. Yes! Note: Questions and comments regarding other Regal programs (e.g. investor@regalrexnord.com What if I want to use my Subscription to see movies other than in 2D or special movie events? Your dispute can be submitted by a letter or by a provider dispute form. Can I upgrade my Subscription plan to a more expensive plan? Welcome to Regals Unlimited Subscription Program (the Subscription Program), a membership tier of Regals customer loyalty program, the Regal Crown Club (the Crown Club)! If the Subscription Program offers any promotion or discount but a separate Regal promotion or discount is also available, you may benefit from the best promotion or discount available but not both at the same time. Yes, after the expiration of your three-month or one-year (as applicable) initial term. View recurring transaction details for previous monthly payments. Contact our company and get a service today! You must enroll via the App. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. Do I need an active Crown Club account in order to enroll? Not all ticket types are available for all performances. FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. Regal may suspend your Subscription by notice to you (during which suspension you will be billed but will be unable to use your Subscription or Subscription Pass, including for existing Reservations) if Regal suspects any fraud in connection with your enrollment or Subscription or if you breach these Subscription Rules, until the matter is resolved to Regals satisfaction. The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. I missed my Subscription payment. Edit your payment method for Movie Club. Please visit the. You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. NC-17 -- No One 17 and Under Admitted. View Movie Club Payment Transactions. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. 2023 , To the extent set forth in Section G.5, the. Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. You just have to pay a surcharge for premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP) and eligible movie event showtimes (e.g., marathons, double features and fan events). Please contact Customer Relations to discuss any issues with your Subscription that occur when changing your device. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Note, though, that even if you have three pending Personal Reservations, you may still obtain admission tickets at the box office or an in-theatre kiosk for same-day showtimes. Next step is email. Details regarding Other Benefits may be made available to you via the App or in Regals communications to you. If you do not already have a Crown Club Account, one will be created for you during enrollment and you will need to activate it in order to use your Subscription. Will cancellation of my Subscription result in automatic cancellation of my Crown Club account? Hours of Operation: Monday - Friday 8:00 a.m. - 5:00 p.m. Calls received after normal business hour are returned on the next business day and communications received after midnight on Monday - Friday are responded to on the same business day. checks for MPAA guideline adherence at the doormans post and theatre checks. There are no refunds after the printed showtime. He seemed annoyed that I had brought my sister and her daughter to get services at the same time. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. The page that is presented will provide you with pricing information, as well as student and military discount availability. Please contact Customer Relations and well help you figure it out. If you have the Unlimited Plus Plan: $1.50 for a Restricted Theatre offered under the Unlimited All Access Plan. Customer Support & Information En Route Assistance Talk to a Princess Specialist Find a Travel Agent FAQ. Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. Regal Cinemas - San Ramon. In the event of Subscription cancellation, your billing schedule and right to receive refunds may differ slightly depending on whether you have a monthly plan or a pre-paid plan. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. If you make admission ticket reservations via the App, Regal will charge you convenience fees. Click Apply. The latest review Unlimited subscription was posted on Feb 13, 2023. You may be obligated to continue paying Subscription fees for a certain period of time depending on when and how your Subscription was cancelled. Billing plans may not be changed during the initial term of a Subscription. Understanding the whole business. What about to use my Subscription? You can receive refunds for tickets up to 60 minutes before the showtime. You must have a Crown Club Account to use your Subscription. Does my theatre offer a student discount? No physical Subscription pass will be issued to you. Yep! Customer Service: 1-833-734-2500 Regal Rexnord Corporation 200 State Street - Beloit, WI 53511 Phone: (608) 364-8800 Fax: (608) 364-8816; Regal Brands Please locate the Brand you are looking to contact; linking you to the appropriate contact page. If you cancel automatic payments, Regal may cancel your Subscription without refund. It will show as a pending request in your subscription details. Reservations may be made via the App. Reservations can be made via the App. Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. Can I still use my Subscription Pass? YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. 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