From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. Its not a big place so totally doable and as I say we could see waiters serving people meters away from us on the grass by the pool yet those who paid for an upgraded room went without So again for this reason we didnt stay much in the private pool Main pool A bit small for number of guests and totally freezing all times of the day Hard to get a sunlounger some days even late September. Claim your listing for free to respond to reviews, update your profile and much more. Are any cleaning services offered at TUI BLUE Caravel? Lots of lounge sofa areas with views over the ocean, comfy seats inside and options to eat outside at meal times. Your feedback is very important for us to improve our services. Rooms Cleaned every day to a high standard . We have stayed in TUI hotels for years but we did not find the staff that friendly, even trying to make conversation was hard work. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. JavaScript required To view webcomponents.localhost you have to activate javascript. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. I dont feel we got what we paid for compared to other TUI hotels we have stayed at, but we still had a nice time switching off. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. One small wardrobe, a length of workspace and two small bedside tables with no drawers. Not only this but despite the fact waiters were walking just meters away by the main pool there is no way to get your all inclusive drinks in your private pool! However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. My only feedback would be to have a bigger safe, as in. Even the toilet seat was stained yellow - not great for a four star hotel. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . The room was on the second floor accessed by a dirty lift which looked like a service lift. But not because of staffing, Dear Guests,thank you for choosing TUI BLUE Caravel for your stay and also for taking your time to write this review.We are very happy that you were satisfied with our staff.Your feedback is very important for us. At. Please check your browser settings The TUI BLUE Caravel offers lovely sea views and easy access to Tsilivi town. Sun beds are broken and there is a constant queue of people at reception asking to change rooms. Pool - plenty of comfortable sun loungers and no getting up at stupid o. clock to reserve one. Beach is lovely. We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! We will share your lovely comments with the whole team. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Thank you to all the amazing staff and management for my experience at the Caravel, it is definitely a hotel Ill revisit in the future if I get to have a cheeky break again without my kids. Watching ppl get into the freezing pool was entertaining lol . My only other comment would be the finish of the bathroom faculties could have been neater/cleaner, some discolouration around the bottom of the shower and the shower head needed cleaning as not all of the water came out when showering. As many of our guests are very interessted to know more about the island and the environment we are very happy that every wednesday ARCHELON present their project to our guests. We will share your lovely comments with the whole team. We will discuss your comments with the responsable departments. Food - delicious!! Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece, Lock in the lowest price from these sites, This was our 8th trip to tsilivi and decided as a treat we would book this hotel , with a swim up pool room! Tui also run excursions, one of which we went on to smugglers cove. The reception manager advised that he would check our booking received from TUI but advised that the room booked, a loft room was what we booked? more. Overall Id currently rate the hotel a 3.5/4 star based on the above and how much we paid compared to other all inclusives and 5 star hotels. The hot tub was cold but after speaking to reception a guy was straight up and rectified it . Myself and my wife visited here in July 2018 but have not found any holiday up to scratch with this place, we just had our honeymoon but honestly wish I waited and booked our honeymoon to return back here. Then Plenty or sunbeds in different areas. caravelresortspa.gr is using a security service for protection against online attacks. Staff- As most of the reviews state, the staff our very friendly and attentive. The Food Lots of options for both food and drink. Only gripe was it would have been nice to have the plates warmed, however, it was all so tasty it didnt have chance to go cold. The spa staff do also come round offering 3 minute massages, but this is not a feature of the hotel, but more touting for business, so generally target young to middle aged women. We arrived at 8:30pm and were shown to reception where our bags were collected and transferred to our rooms. Buses dont tend to run on time and maybe as its not peak season, this is why there werent as many. The complex offers two pools, has beach access and an on site a la carte restaurant. Pointless. Your feedback is very important for us. Even the toilet seat was stained yellow - not great for a four star hotel. Free drinks until 3PM! Review tags are currently only available for English language reviews. The variety is great- lots of original fruit smoothies and teas with cheese foam. Plenty or sunbeds in different areas. Im not a big dessert fan, however these were designed beautifully. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Room was spotless as was the hotel and grounds. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. The hotel itself is nice, its in a beautiful location. Spa is very expensive so didnt try it ! The hotel itself is nice, its in a beautiful location. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We hope to welcome you back in the near future. Lifts: 7. One negative of the main pool loungers is the stale water smell. There was entertainment each night with attentive table service. Dear Guests, thank you for choosing TUI BLUE Caravel for holidays and also for taking your time to write this review. Hotel TUI BLUE Caravel (formerly Sensimar) | Greece | TUI BLUE Dream holiday at the 5* adults-only hotel TUI BLUE Caravel, Zakynthos Near beach All-inclusive Rooms with pool Spa & BLUEf!t Read more here! from reception to service staff were extremely friendly and engaged with everyone. Thank you to all the amazing staff and management for my experience at the Caravel, it is definitely a hotel Ill revisit in the future if I get to have a cheeky break again without my kids. The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . Beach was very small and could never get on it White Pool towels have now gone grey and mostly stained Entertainment They had a managers presentation each night which was shocking .. we listened to a talk about male and female turtles one night !! We later discovered two other couples from the same block had been moved the next day. I told him we did not book a loft room and showed me the booking. Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). Still hold your breath walk in and you were fine in a few minutes. We will discuss your comments with the responsable departments. We later discovered two other couples from the same block had been moved the next day. What food & drink options are available at TUI BLUE Caravel? The staff speaks multiple languages, including English and Greek. Tui also run excursions, one of which we went on to smugglers cove. Highly recommend booking to go here in the summer time! We were a bit dubious about the all inusive option with regards to other hotels experienced but this hotel was fantastic and second to none. Lunch on this was disappointing (hard bread) but good tzatziki. Yes, it offers reduced mobility rooms and facilities for disabled guests. Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). Dear Guests, thank you for your choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Top room amenities include a minibar, air conditioning, and a flat screen TV. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The staff were brilliant couldnt do enough for us. Its not somewhere Id return to in a hurry but it definitely wasnt a terrible holiday either. Really cant fault this hotel. Lunch on this was disappointing (hard bread) but good tzatziki. The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. Is parking available at TUI BLUE Caravel? We are very happy that you enjoyed our staff service and the food. Our second visit here and it looks like Covid has taken its toll. Mini bar was always topped up daily with free drinks and the maids did an excellent job. This was our 8th trip to tsilivi and decided as a treat we would book this hotel , with a swim up pool room! Firstly - swim up rooms. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. There was entertainment each night with attentive table service. We will forward your lovely comment to the whole team. The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. Paddle boarding for one hour is 10. We will share your lovely comments with the whole team. The staff speaks multiple languages, including English and Greek. George Balaskas, General Manager at TUI BLUE Caravel, responded to this review. In addition the food was also good and the hotel is in a great position away from the hustle and bustle of the main resort but within easy walking distance - and no wrist bands yippee. Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece, Lock in the lowest price from these sites, This was our 8th trip to tsilivi and decided as a treat we would book this hotel , with a swim up pool room! Poolside activities available for those who wished. I know most will say that you dont spend a lot of time in a room but when youve paid almost 5K for 14 nights I do want a room that is large enough to move around in. You must que for a table at the lunch beach side restaurant was large every day !! You get one free visit so book this as soon as you get your room number! My only other comment would be the finish of the bathroom faculties could have been neater/cleaner, some discolouration around the bottom of the shower and the shower head needed cleaning as not all of the water came out when showering. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Recommended, This hotel is located in a small town of Planos about 45 mins from airport on shuttle bus. Would love to return some day xx, What a fantastic hotel , we booked a sea view room with jacuzzi and it was well worth every penny . Pointless. The Food Lots of options for both food and drink. On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. All staff. Yes, free parking is available to guests. Everything is cooked perfectly and a good range of choice. - See 1,321 traveller reviews, 2,633 candid photos, and great deals for Tsilivi (Planos), Greece, at Tripadvisor. The loungers on the grass could definitely do with some maintenance/an upgrade as they are chipped and looking worse for wear. Your feedback is very important to us. Maybe it would help to move these indoors each night - as it didnt give a luxury experience. Thank you to all the amazing staff and management for my experience at the Caravel, it is definitely a hotel Ill revisit in the future if I get to have a cheeky break again without my kids. A stunning design and setting next to the sea. a selection for everyone . We will forward your lovely comment to the whole team.We hope to welcome you back in the near future.Many kind regardsGeorge BalaskasHotel General Manager. The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. Taxes and fees that are shown are estimates only. You'll pass by the golden beaches of Vassilikos and Marathonisi, a pine-clad islet dubbed 'Turtle Island'. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. Overall Id currently rate the hotel a 3.5/4 star based on the above and how much we paid compared to other all inclusives and 5 star hotels. Please be kindly informed that during your stay with us our maintenance manager came several times to your room to fix the water as you told us it would be brown. Book TUI BLUE Caravel, Tsilivi (Planos) on Tripadvisor: See 1,213 traveller reviews, 2,277 candid photos, and great deals for TUI BLUE Caravel, ranked #13 of 71 hotels in Tsilivi (Planos) and rated 4.5 of 5 at Tripadvisor. For specific enquiries, we recommend calling ahead to confirm. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! Room was spotless as was the hotel and grounds. Tsilivi Zakynthos Greece Offering intimate settings and luxury accommodation, our adults only hotel is located in Tsilivi Resort in the island of Zakynthos. The bar and restaurant staff are good at remembering your order. We are sorry to hear that you didnt enjoy your stay with us. The TUI BLUE Seno is an adults-only hotel for wonderful hours for two - on its own beach, at the heavenly pools, in the spa, or in the romantic restaurant with excellent Turkish-Mediterranean cuisine. Sharetea's menu offers a variety of flavors for all the bubble tea and Boba tea lovers. The room itself was very basic and the rail in the wardrobe was set only a few feet from the bottom of the wardrobe meaning that even shirts couldnt be hung on it without the bottom being creased, never mind my long dresses. One negative of the main pool loungers is the stale water smell. We are happy that you was satisfied with our staff and food. On a daytime the pool area was amazing, we enjoyed the pool and beds, no hassle , very relaxing. The Rooms Judging by some of the reviews there are newer rooms and some a little older, and I think we had one of the renovated ones. As our rep showed you the contract you could see its the room you booked with the large balcony. So you have to make meal times or else go hungry as there is NOTHING in between !! Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. Wellness facilities include a gym and spa treatment areas, while guests can also take part in activities like boules. Zakynthos Town is within easy reach, too its just 15 minutes drive away. Went out most nights Food Fantastic food in general BUT you must eat formally - no snacks on your sun-lounger or between meals , this place really needs a pool snack bar. Singers seemed to be ones they get on the cheap and created no atmosphere Id read before they used to have a white party and was looking forward to this .. but didnt happen. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. Myself and my wife visited here in July 2018 but have not found any holiday up to scratch with this place, we just had our honeymoon but honestly wish I waited and booked our honeymoon to return back here. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. We hope to welcome you back in the near future. Most by the main pool are reserved or occupied by 9am. Some are hit and miss - eggs as an example were undercooked on some days and some items lacked flavour, but with so much on offer, you could easily go up and grab something else. We are sorry to hear that you didnt enjoy your stay with us thats why our BLUE Guides offered you to move to another hotel after 1 day. TUI BLUE Caravel Unique Hotel Services & Facilities You've got a long pool that's the right shape for doing laps. The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. Your feedback is very important to us. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. Water isnt warm but absolutely bearable and refreshing on a hot day. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We hope to welcome you back in the near future. Entertainment/Things To Do Music on every night - something for everyone but they cant please everyone every night. Dear Guests, thank you for choosing TUI BLUE Caravel once more for your holidays and also for taking your time to write this review. We had a lovely lounge bar in our block, which was a calming space, but spent most of our time in the main hotel. View Details Buffet restaurant The staff are very friendly and helpful and Iv never found a hotel that serves such good food . Absolute bliss! Yes, dry cleaning and laundry service are offered to guests. Kind regards, George Balaskas Hotel General Manager. All I can say is amazing. Probably Wouldnt return. A couple of steps link the pool terrace and the shore, so its really easy to flit between the two. Room was spotless as was the hotel and grounds. I honestly felt like Id taken it down a gear or two and really felt the benefit of it. The island of Zakynthos is famous for the sea turtles. In ours the water was running brown and there was a constant sewage smell in the bathroom. Pool - plenty of comfortable sun loungers and no getting up at stupid o. clock to reserve one. Will be going back next year!!!!! Flavour, choice, and presentation were exceptional. The staff were brilliant couldnt do enough for us. Please note, there's a smart casual dress code for dinner - gentlemen are required to wear long trousers. The hot tub was cold but after speaking to reception a guy was straight up and rectified it . Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. All staff. The view is incredible, plenty to do around the hotel and the staff was always on top form and made sure you were happy. Food - delicious!! Superb staff too! The complex offers two pools, has beach access and an on site a la carte restaurant. It was like a prison bathroom, just painted concrete with a chipped sink and the most lethal shower that went between boiling hot and freezing cold whenever it felt like it. We hope to welcome you back in the near future. We are more than happy that you enjoyed your stay with us. Highly recommend booking to go here in the summer time! 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