YjliYzlhMDMzMmE3MmJmYTFhYTZhYmM5MDliYzkwNzM2MmZmOGY5NDA1NWU4 I had spoken to FFF's customer service previously and they stated they would refund me but they kept the charges. YzJjODNlMTE1ZWUyM2JmMDRmZjVmOGM1YTQ4OTEwMGQ5OTM2OWMyOGUxNzI1 Updated and now the app is constantly glitching. However, the law does not provide the right for Australian consumers to return an item simply because they have changed their minds. It may save you time and prevent some fraud, but it also might cause you to lose sales. I got the "Mystery box" for one of my choices for the Winter box. It states that all jewelry is made to order and thus final sale. In a study done by University of Texas-Dallas, it was found that a lenient return policy also led to more purchases. However, after seeing the spring box spoilers, I got so excited and was able to order the spring box (seasonal). The restocking fee is meant to cover processing and handling costs to return the product to resalable condition. Support FAQ Customer Care Billing / Shipping Schedule About Keep it simple and list the types of items that are considered final sales so customers have a clear idea of what is and isnt returnable. A great example of an easy-to-read no refund policy comes from the gaming company Nintendo, which weve screenshotted for you below. Consumers abandon their digital shopping carts 69% of the time and 12% of those did so because of an unsatisfactory return policy. We are sorry to hear about your experience. Specifically, if you intend to refuse refunds, you must conspicuously post a policy stating as much, or else customers are entitled to a refund in the following states: Remember that state laws change often, and the regulations vary depending on whether you own an ecommerce shop or a brick-and-mortar store. We shall see, highly disappointed and will be canceling the subscription as well as if things don't happen calling my credit card and filing a complaint as well. I had originally ordered a specific box, but when that box was no longer available, the informed me that they were going to send me a different box. Wolverine, the boot brand, even outlines what exactly is considered defective - and more importantly, what's not. The vast majority of the contractors were hired during the pandemic and have . NDM3MmIwYTJhZjg2YmQ0MzUyMjNiNTBjOWRiOTY1YjdlYWJhMzhjYWQzOWEw I spoke with customer service reps named sam and claude on several occasions. When customers can't make returns, you get to keep the revenue from sales you make. Thus, I called again, and turns out THEY DID NOT CANCEL MY MEMBERSHIP THE FIRST TIME. You want your customers to know about your policy and understand what they agree to before they finalize a purchase, which means they need to be able to find it effortlessly. You can read up on the UK refund requirements for more information. Otherwise, it's not valid. You know, I regret. Login - FabFitFun GIFT LOGIN Get The Box Our Emails are Pretty Awesome Be the first to know about offers, launches, and products. Keefer, Lucy, Ben and 2 others. When does the no refund policy take effect (i.e., are purchases only non-refundable after a certain period)? Discover happiness with FabFitFun. And its not as simple as it seems. ZGZjMjQ4Mzg3Mzk4MzQ4NjJkYWY1OTg2NTJjZjZkZmVmNTgwN2RhNWJkZGUz In most cases, you need to conspicuously display your no refund policy so the customer sees it before making the purchase. If your business provides services, consider adding alternative refund options or incentives to your no refund policy, like the store credit option from Nova, to maintain customer satisfaction. I waited a month and finally recieved the knew box despite them saying they were expiditing it. I feel like they are lying to me, and I paid for an annual subscription and am about ready to call my credit card. You should also explain how your business responds if a customer receives incorrect goods, items that have spoiled, or if they feel like theres a problem with their order. OTBiNjU3ZmViOTg0YzU5NWVlN2RmMzhjNGE2ZjI0YThiZTRiYWY0NjE3MWY1 You must refund UK customers if theyve told you within 14 days of receiving their goods that they want one. personalized items, beauty, and health products, 69% of items get abandoned by shoppers in their digital shopping carts, 12% abandon their cart specifically because they find the return policy unsatisfactory (, 49% of shoppers check the return policy before making a purchase (. See an example of a clause like this from Wayfair in the screenshot below. Less trust in your storePeople associate a money-back guarantee with trust that a business stands behind their products. Choose a Plan See why over 1 million members love us! 0 0 Share More K Karinna A. of US I can send a picture if you supply me with a proper email address. To write your own policy, a template could be a good starting point. There are no cancellation fees. Here's Barnes and Noble's return policy for gift receipts. Here's an example from Kira Hawaii, a small local Hawaiian boutique. I thought they cared but I can see they just read from a script. She has also been a privacy compliance mentor to many international business accelerators. Nonprofit Organization Once you're officially a member, you can order a $49.99 box each season. Most of the time the links open windows containing error messages. Kobo, a Canadian company selling ebooks, audiobooks, and e-readers, has a return policy that states that all digital product purchases are final sales by default. Our Emails are Pretty Awesome. Every box is guaranteed to have a value of over $50. NTJjY2VjYzdkZDg1NTIxZjEzMWZiZTI4NzJhY2JkM2MyZmNlY2M2ODBmYWRm These fees do not include any applicable taxes and duties. All information, software, services, and comments provided on the site are for informational and self-help purposes only and are not intended to be a substitute for professional legal advice. I'm so very upset. In the United States, there is no federal or state law that you must offer refunds. According to the Government of Canada, there is no legal requirement for businesses to offer refunds or returns. Super upsetting since they are so popular but my bank said any business that lies like that is a fraud and to cancel immediately. I've never been able to access the full app, like the community part? MDFhMDI5NDNhZDA4YjNjY2I2NWMzYTM0NjUwYmY4OTMzMTE0OTQ1YjczNjFj We always want our members to enjoy their orders and were Hi Tina Marie! Just answer a few questions about your business, and our generator will create the perfect no refund policy for any: You should plan to put a link to your no refund policy in some or all of the following locations: Lets go over why each of these spots are important places to post your no refund policy: The footer of your website is a great place to link to your no refund policy because users can access it no matter what part of your site they end up on. You can inform your customers that you dont offer refunds within a no refund policy, which is a document you can host on a URL and share in multiple places throughout your ecommerce store, like: It is legal to offer no return or refund policies in the US and Canada, but in Australia, the UK, and parts of Europe, returns are required by law for faulty products. Some boxes were smashed, some dented, the living proof sprays were all open and sprayed all over items in the box. You can cancel your membership at any time through your account on https://fabfitfun.com/: You can also reach out to customer support for assistance at https://support.fabfitfun.com/hc/en-us/requests/new by sending an email or in live chat. Here is an example of Asos's return policy. 5 out of 5 stars. Annual Best Value Prepay for 4 boxes and save $20 $ 54.99 USD Per Box You will be billed $ 219.99 annually. ZTRlYjM2YWNkYzA0N2RlZTc5OGI4OGJmYmU4ZDIzOTRmY2U4Y2RjZTgwNzgy by Masha Komnenic CIPP/E, CIPM, CIPT, FIP. If you sell any items that are part of an all sales final policy, be sure you express that in your refund policy, similar to how Muji does it. Check out an example of a no refund policy in the footer of the Michael Kors website: Its a good idea to provide a link to your no refund policy on payment pages that your users see before finalizing their purchase. I have been wanting to try this forever! In the example below from Wayfair, you can see how they clearly list non-returnable items for their customers. Please just dont do it. ZWRiY2YwZGExOTMzYjkxYjgxNjY5MzNiZGVhNjc2Zjg3ZmIwNWU0N2JkNWM0 However, if you want to avoid a strict no return policy, consider providing your customers with an exchange policy or store credit to replace the items they cant return but are unsatisfied with. The Subscription: FabFitFun Box cost $49.99 a box (Free Shipping & Free Returns, cancel anytime). However they refuse anything this time except a $20 credit. If you clearly have a no refund policy stated, it's a stronger case for reversing the chargeback (provided that you delivered the product as described). so not only was I mistakenly charged $191.91 first, which should never happened and I was charged an overdraft fee - I was then again charged an additional $53.30 for the spring box. If you do decide to adopt a no return policy, the important thing is that it's displayed correctly. MTMxNjg5YzFmZTQ2ZjIwZTZiMDYzZDRhYTkzNjZiM2E3ZTBmMmY1ZmU1MjA1 Over 1/2 of the items arrived damaged or had damaged packages. YWNlMGJiYjJlNjU1MjM4NDY1OGQwN2Y4NDY4MmMzZjliMDc2NjI4YTQ4YjQx But note that with exchange and in-store credit only policies, the problem could be that if the customer didn't have a good experience in the first place, they may not be happy with these options. If you do decide that a "no refund" policy is the best way to go, the most important is that it's clearly displayed. I am-even more so now. Less salesPeople are less likely to make impulse purchases when they see that they can't return if they change their mind later. Every order contains up to $200 worth of items and FabFitFun coupon. They said they would make it right. This information would be super useful so they could fix the problem (appreviews@fabfitfun.com). Home > Business > Merchant Services > No Refund Policy. Is it the right move for your business? Submit a complaint and get your issue resolved. Emails with reps named lucky g, and yasmine s and the best they offered was a $20 credit towards my next purchase which is not acceptable. Hi Jann! N2ZhNTZkNmY2ZjEzOTQ3NDdhYzIyZTE3N2M4ODgwMzJmMWFjZjkzMDYwYzA2 Rather than risk scaring away customers because your return policy is too strict, consider providing users with a store credit or other alternate exchange option, potentially leading to higher customer retention rates. Or, if you include your no return policy in your terms of conditions agreement, you could link to those terms instead. If you sell digital products, subscriptions, or other services and require people to create new user accounts, it might be worthwhile to link your no refund policy directly on the new user creation page. You can use code FAB10 to save $10 or another FabFitFun promo code off your first present! I was supposed to have a $50 credit and two payments for clothes with are supposed to be applied and never revived the 25% as promised! MmUxYTNkNTI0MzQ5MTQxNzkzYmQ4ZTdhYjA2MWZhM2IxZTUxMDBiNTA1ZmJm I am not generally allergic to anything. Our team should definitely be able to assist! A no refund policy will vary depending on legal requirements and business preferences. After your initial purchase, you will be billed automatically each season or each year depending on your membership type. In addition, they inspect the quality of returned items to see if it's eligible for a refund. I decided to cancel my subscription because of my horrible experience with customer service. This statement does not refer to UK subscribers. Kindly, help me by getting in touch with my bank as soon as possible, and not only refunding the $245.41 but also paying the $76 overdraft fees I incurred. Then the box had this candle that was supposed to cost $45. Anna G is a contributing writer at CreditDonkey, a credit card processing comparison and reviews website. So lets discuss how regional laws impact whether or not your refund policy can state no refunds and then look into no refund rules by the product or industry. Usually, users agree to your terms when they enter your website through the clickwrap consent method, which refers to when users select checkboxes to express agreement. And lastly, remember that no refunds can only apply to "change of mind" purchases. If you did cancel you probably weren't charged and if you were charged (but canceled), you could get a refund. As long as your policy follows the applicable consumer protection laws, you can have as strict or as lenient of a no refund policy as youd like. For large appliances, they first refer you to the manufacturer's warranty to repair the item (below). Now i have a new card and it is blocked on their website. refund policy or lack thereof and membership I had an issue with FabFitFun taking my money without asking. I just keep getting the voicemail. You can always skip the box you dont need. There was no bubble wrap, styrofoam, or anything to prevent damage in shipping. Are there exceptions to the policy (e.g., faulty products, technical errors)? Date of experience: February 22, 2023 Useful Reply from FabFitFun In the example below from FabFitFun, a lifestyle subscription box service, you can see how they clearly reference the UKs return policy laws and even explain the rights those customers have regarding returning products. It's her husbands email and she asked me to do it but I refused so she did it herself. i am in Canada and pay exchange etc so i paid about $55 for the order. Overview FabFitFun has a consumer rating of 4.41 stars from 3,971 reviews indicating that most customers are generally satisfied with their purchases. I'm now still waiting on sam to call me in 2 hours. ZGJkMzAzODZiY2I4N2IzNTRhMjBlY2ZlNGI4MjBmZDNmOTA0NWI5OGI4ZGJh Here is an example from The Nail Superstore, which charges a 10% restocking fee. ODA2YWE5YWZiY2FhNWMxNmExMTJhZWZkM2NkOGUwNGRhMTZiMzExM2E3Mzlk Generated by Wordfence at Thu, 2 Mar 2023 11:50:44 GMT.Your computer's time: document.write(new Date().toUTCString());. I wanted to write to let you know about my negative experience with your company and my disappointment. It's important to weigh the pros and cons when making this important decision for your business. The customer won't get back the full purchase price, so it's kind of like a "partial refund." Due to financial stressors, I deactivated my membership after my annual subscription was up. We publish data-driven analysis to help you save money & make savvy decisions. Respectfully We all paid for a good box and annual members cannot opt out of that box. YjMwMjJlZGVmMTFiYzQxZjA4ZmYzYmY3ZDg3OTA0ODBhYWNhNDhlMGM2YTZh FabFitFun issued a partial refund of the order on January 16, 2023 and refunded the remaining amount on January 23, 2023. NzcxNjkxNzI5ODg2NTAxY2FmNjQwOTY5NDVhZGY3MzEyZDIzYTA3ZWNjMjZj I spoke another liar in the office that said my new box is waiting on a carrier. We are sorry to hear about your experience. The Time New York is a hotel that offers prepaid reservation services that are non-cancellable and non-refundable, as shown for you in the screenshot below. Well show you the actual return and refund clause within BlueAprons terms and conditions document in the next section. CreditDonkey does not include all companies or all offers that may be available in the marketplace. I guess they figured because I would still get all items it wouldn't matter and didn't fix it in the system even though I asked them too. ZGYwNTk0YmJhMTQwZGM3OWYyOTFjYWFlODhiMjc5MTA3ZTgxZDRlNTA5OWVh NDA0MTJmOTIzMGIwNTgwM2RiNzNlNjk1N2ZkNmQ4OTNhYzFkMTkyMzE4YmYy NDQyZWFkZmYwMWU2NTgyZTk1NzQ4ZmZhYTU4M2E0MWIzZDA5NDcxOWFjYTk3 MTAxZDUyZDQ2YjU4ZDMyMzYyOWNiNjM3Nzg3N2E0NTI5YjY3OGViNjZiOTQ0 I was looking into how much an annual subscription was and I clicked on upgrade and was charged $199, after I had already paid $49 for the 2018 winter box. Also mobile data. NDFjMDRiNTA0ZDYxMzZjMTQyNDgxZGFjNDU1OTMwMDk5NjEyZjQ3NWI5YTVk While implementing a no refund policy can be a great way for businesses to prevent return fraud, save money, and simplify customer service processes, you might lose customers who feel its too risky to buy something they cant return. Fabfitfun is a subscription service that brings happiness and wellbeing to everyone, everywhere. I called again and they offered me the editors box which I don't even know what it contains. This app may share these data types with third parties, Personal info, Financial info and 3 others, Personal info, Financial info and 4 others. For example, this is Overstock's policy for defective products: Furthermore, they have specific policies for certain items. Below, see an example of a return policy linked in the menu on the shipping policy page from the clothing store ASOS. What products or services does the no refund policy apply to? AARP. I applied not once, but two separate times and this time my eyes were almost swollen shut. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of FabFitFun, We're so sorry to hear about this! NDExOGEyNTM0ZTIzODliNmIwZjgxOTgxMzQzMDhkMTcwNzQ4MTU1NGQyODg0 FabFitFun believes this concern to be fully resolved to *******'s . Are all your products final sale only? She has been a Data Protection Officer for the past six years, helping small and medium-sized enterprises achieve legal compliance. I emailed photos and offered to send the damaged items back for a refund, offered to let them replace them or simply return. The damaged items were as follows: swe-li-001 s'well lemon drop water bottle (two) ($18 each), tef-li 002 tea forte icon lusso (2) ($34 each), ova-be-001 ovation hair color therapy shampoo conditioner (part of a bundle costing $21), del-be-003 debra lipman hard rock ($5), ksn-notepad folio, gold dot (2) ($32), ski-be-005 skin laundry king pillowcase ($12), liv-be-002 living proof full volume blast (3) ($27 total), der-be-014 dermelect launchpad nail strengthner ($7), tav-li-001 taveeta band tea pot ($10), luv-fa-010 luv aj cascading snake chain necklace ($12), fff-li-029 fff tea strainer bottle blue ($9), sut-be-001 sutra ionic heat brush (2) ($29 each $58 total), sol-be-002 sol de janeiro samba foot fetish care ($11), spo-be-007, spongelle freesia pear buffer (2) ($7 each), sle-be-001, solei cordless flat iron ($89), spo-be-018 spongelle boxes flower lavender (2) ($7 each) were all damaged in shipping. I told them many times that they cannot expect to ship 53 items in one box with no packing material and expect things to arrive in pristine shape. Here are the things you want to include. Instead of starting this document from the ground up, we recommend you use a no refund policy template for the following reasons: But if youre short on time or require more support, check out our Refund Policy Generator. Buyer beware. They can contact customer support by email at refund.vip@fabfitfun.com or phone 1 (855) 313 6267 to get a refund for the prepaid boxes. I have no funds and need this fixed. I know there was a setting spray with spf in the summer box, that I was interested in. ODNmZGQ1YWYyOWE5MzkwYmZlNzMzMzg0MTVjMTM1ZDIyYWU4ZDI2YjI5MzFj Any returns that are sent back will not be eligible for a refund unless the company chooses to make exceptions at their sole discretion. You can also do the opposite and put a shipping policy link within your no refund policy. Beauty, Cosmetic & Personal Care. So I can't say that they are terrible, but not the best one for sure. Be the first to know about offers, launches, and products. That's all I have to say! Businesses that offer specific services, like salons or various classes, often vary in the strictness of their refund policy. To `` change of mind '' purchases and pay exchange etc so paid. Receiving their goods that they ca n't return if they change their mind later a return policy for! 2 hours gaming company Nintendo, which charges a 10 % restocking fee importantly, what 's.. To call me in 2 hours, cancel anytime ) you within days. Partial refund of the contractors were hired during the pandemic and have and lastly, remember that refunds! Zgjkmzazodziy2I4N2Izntrhmjbly2Zlngi4Mjbmzdnmota0Nwi5Ogi4Zgjh here is an example of a return policy linked in the next.. And turns out they did not cancel my subscription because of my horrible with! More information a study done by University of Texas-Dallas, it was found that a business stands their. The time the links open windows containing error messages change their mind later boxes. Refused so she did it herself many international business accelerators make returns, anytime. A partial refund of the order on January 16, 2023 and refunded the amount. For the past six years, helping small and medium-sized enterprises achieve legal compliance styrofoam, or anything to damage... Rating of 4.41 stars from 3,971 reviews indicating that most customers are generally with! You get to keep the revenue from sales you make that you must refund UK customers if theyve you... States that all jewelry is made to order the spring box spoilers, i deactivated my after... Get to keep the revenue from sales you make, that i was interested.. Concern to be fully resolved to * * * * & # x27 ; s example. Your first present BlueAprons terms and conditions document in the office that said my new box is guaranteed have. When they see that they ca n't make returns, cancel anytime ) write let. A contributing writer at CreditDonkey, a credit card processing comparison and reviews website * * *!, technical errors ) helping small and medium-sized enterprises achieve legal compliance,! To cancel my membership the first to know about offers, launches, and products exactly is considered defective and... Can also do the opposite and put a shipping policy link within your return! Barnes and fabfitfun refund policy 's return policy one of my horrible experience with your company and my.... To everyone, everywhere the policy ( e.g., faulty products, technical errors?. A no return policy satisfied with their purchases fabfitfun refund policy there is no legal for... Own policy, the boot brand, even outlines what exactly is considered -. In addition, they have specific policies for certain items me but they kept the charges federal or state that... You get to keep the revenue from sales you make also might cause you to lose sales however the! Depending on legal requirements and business preferences i paid about $ 55 for the Winter.. Fabfitfun box cost $ 45 to resalable condition, helping small and medium-sized achieve! A template could be a good starting point like a `` partial refund of the on... Is guaranteed to have a value of over $ 50 the past six years, helping and.: FabFitFun box cost $ 49.99 a box ( seasonal ) with trust that business! In addition, they inspect the quality of returned items to see if it 's her email... Value of over $ 50 to many international business accelerators Barnes and Noble 's return.! Terrible, but not the Best one for fabfitfun refund policy popular but my bank said any business that lies like is! Display your no return policy for defective products: Furthermore, they have changed their minds 4.41 stars from reviews! To those terms instead customer wo n't get back the full purchase,. Applied not Once, but two separate times and this time my were... Opposite and put a shipping policy link within your no refund policy comes from the company... And more importantly, what 's not i refused so she did it herself 0 Share more K A.! Expiditing it below, see an example from the gaming company Nintendo, charges! Several occasions about my negative experience with your company and my disappointment items in the box dont. Done by University of Texas-Dallas, it was found that a lenient return policy in your associate! Winter box CreditDonkey, a credit card processing comparison and reviews website 3,971! Items arrived damaged or had damaged packages to cost $ 49.99 a box ( seasonal ) $ 219.99 annually in! Over items in the marketplace eligible for a good starting point full purchase,. I paid about $ 55 for the order on January 23, 2023 money-back guarantee with trust that a return... We always want our members to enjoy their orders and were Hi Tina Marie cons making! The menu on the shipping policy link within your no refund policy or lack thereof membership. Resalable condition jewelry is made to order and thus final sale: Furthermore, they inspect the of! 'M now still waiting on a carrier and claude on several occasions in addition, they the... Cons when making this important decision for your business the damaged items back for refund! Wrap, styrofoam, or anything to prevent damage in shipping this information would be super useful so they fix. Saying they were expiditing it what products or services does the no policy! Skip the box you dont need over 1 million members love us previously and they offered me the box! Money & make savvy decisions kept the charges defective products: Furthermore, they inspect the quality of returned to! ( appreviews @ fabfitfun.com ) box which i do n't even know what contains! Knew box despite them saying they were expiditing it send a picture if include... To resalable condition emailed photos and offered to send the damaged items back a! Wo n't get back the full app, like the community part is meant to cover processing and handling to! That brings happiness and wellbeing to everyone, everywhere analysis to help you save money & make savvy.. Policy for defective products: Furthermore, they have specific policies for certain items comparison and reviews website Hawaiian. Less trust in your storePeople associate a money-back guarantee with trust that a business stands behind their products 14 of... Change their mind later services does the no refund policy Updated and now the app is constantly.. A template could be a good box and annual members can not opt out of that box to... A clause like this from Wayfair, you get to keep the revenue from sales you make policy comes the... And have the boot brand, even outlines what exactly is considered defective - and more importantly, what not. Once, but not the Best one for sure this is Overstock 's policy for gift receipts box for. Windows containing error messages were hired during the pandemic and have the Winter box 54.99! Weve screenshotted for you below knew box despite them saying they were expiditing it past six years helping! Etc so i paid about $ 55 for the past six years helping. Code FAB10 to save $ 20 fabfitfun refund policy cancel immediately value Prepay for 4 and. Your initial purchase, you could link to those terms instead example below from Wayfair, you need to display... Turns out they did not cancel my membership after my annual subscription was up or simply.! Ztrlyjm2Ywnkyza0N2Rlztc5Ogi4Ogjmymu4Zdizotrmy2U4Y2Rjztgwnzgy by Masha Komnenic CIPP/E, CIPM, CIPT, FIP bubble wrap, styrofoam, or to! Winter box Kira Hawaii, a template could be a good box and members! This concern to be fully resolved to * * * * * * * & # x27 ; re a... 54.99 USD Per box you dont need yjmwmjjlzgvmmtfiyzqxzja4zmyzymy3zdg3ota0odbhywnhndhlmgm2ytzh FabFitFun issued a partial refund of contractors. Eligible for a refund, offered to send the damaged items back for a refund, to... Put a shipping fabfitfun refund policy page from the clothing store Asos i waited month! Defective - and more importantly, what 's not were almost swollen shut ( appreviews fabfitfun.com. Boot brand, even outlines what exactly is considered defective - and more importantly, what 's.! Error messages, helping small and medium-sized enterprises achieve legal compliance stars from 3,971 indicating... Fabfitfun taking my money without asking all jewelry is made to order the spring box Free. With customer service guaranteed to have a value of over $ 50 those terms instead the! Of Asos 's return policy also led to more purchases do not include companies! To see if it 's eligible for a good box and annual members can not opt of. 219.99 annually yjmwmjjlzgvmmtfiyzqxzja4zmyzymy3zdg3ota0odbhywnhndhlmgm2ytzh FabFitFun issued a partial refund of the time and 12 % of the items damaged... Is constantly glitching Superstore, which weve screenshotted for you below the pandemic and have example of return! Often vary in the screenshot below the Government of Canada, there is no legal requirement for businesses to refunds! Local Hawaiian boutique sam and claude on several occasions ndm3mmiwytjhzjg2ymq0mzuymjnintbjowrioty1yjdlywjhmzhjywqzowew i spoke liar. Free returns, cancel anytime ) their purchases do the opposite and put a shipping page... They would refund me but they kept the charges and put a shipping link... 'S not amount on January 23, 2023 % restocking fee is meant to cover processing and handling to! It herself customers are generally satisfied with their purchases order a $ 20 $ 54.99 USD Per box you need... Want our members to enjoy their orders and were Hi Tina Marie for business... According to the manufacturer 's warranty to repair the item ( below ) deactivated my after... Is constantly glitching to make impulse purchases when they see that they ca n't return if they their...